What's your return and exchange policy?
We have a 30 day return policy. The return window begins on the day the order is delivered. Please note that we do not offer exchanges for any pieces, with the exception of our Milestone Rings & Wedding collection.
All items that are engraved are not eligible for a return at any time and are final sale.
The bundle can only be returned as a set. No individual item of a bundle can be returned for refund, store credit and/or size exchange.
Milestone Collection and Wedding
We offer exchanges for a different size (same metal type and stone) for our Milestone Collection & Wedding pieces. Return policy is the same as any other products. Please see below!
All returns must be:
-Have no signs of wear or damage
-In its original condition with tags still attached (if any)
-In all original packaging (box and pouch included)
Please return your order back to us in the original packaging it came in (or smaller), no oversized or large boxes will be accepted as this increases shipping rates. Foundry will not be responsible for increased fees due to large packaging and reserves the right to deduct additional shipping fees from the refunded amount when applicable. Should the returned item not meet the above return guidelines, Foundry has the right to deny a return and have the item re-shipped to customers.
We offer this return options:
You can send the package on your own with the courier service you prefer (the shipping costs are at your own expense). The shipping cost of your new purchase using the gift card for exchange is free of charge.